Help
Frequently asked questions
All terms and conditions are subject to change at any time.
General
What are the age restrictions?
Players need to be at least 6 years old and at least 110cm tall.
Do you take cash or card?
We take both.
What are your opening times?
Monday to Friday 4pm to 10pm. Saturday and Sunday 10am to 10pm. During school holidays and public holidays (including Eid) we are open 11am to 10pm.
Do I have to pre-book?
No, walk-ins are welcome. Booking online secures your time, which is a good idea at busy times.
Do you offer any discounts?
Yes. Weekday Lazer gives you a 3 game session for £10 from Monday to Friday during term time. See Prices and offers for all current deals.
Can I get a refund?
Unfortunately we are unable to offer refunds, as per our policy.
What is the minimum number of players for a game?
The minimum number of players to start a game is 2.
What is the maximum number of players?
We allow a maximum of 50 players in the arena at any one time.
How long is each game?
Each game lasts 15 minutes. If it is your first visit there is a short induction before your first game.
Will we play with other people?
Yes, players from other groups play at the same time.
Can we have the arena to ourselves?
We do not run exclusive games for standard bookings, so other players will be in the arena too.
Can I go into the arena with my child to supervise without playing?
Unfortunately not, for health and safety reasons. You can watch the action on the live cameras from reception and the party rooms.
Parties
How much do parties cost?
Our three party packages start from £16.95 per person on weekdays, with a minimum of 10 guests. See the Parties page for everything that is included.
What party rooms do you have?
We have three themed party rooms: a Marvel room with your favourite characters, a Fortnite room, and our Glow in the Dark room where every guest gets neon glow props.